jom888 Terms & Conditions

1. Introduction and Acceptance of Terms

1.1 These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "Member," "User," or "you") and jom888 ("jom888," "the Company," "we," "our," or "us"), the operator of the online gaming platform accessible at jom888.win and all associated subdomains and mobile-optimised versions thereof.

1.2 jom888 operates an online casino and sports betting platform offering, among other products, live dealer casino games, online slot machines, a sportsbook covering local and international sporting events, and associated promotional offers.

1.3 These Terms apply to all registered Members of jom888 and to any person accessing or using any part of the jom888 platform, whether or not they are registered. By accessing the platform, you confirm your acceptance of these Terms.

1.4 jom888 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes acceptance of those changes. Where material changes are made, jom888 will endeavour to notify registered Members via the email address associated with their account.

2. Eligibility

2.1 Use of the jom888 platform is strictly limited to individuals who are 21 years of age or older. By registering an account, you warrant and represent that you meet this minimum age requirement. jom888 reserves the right to request age verification documentation at any time and to suspend or permanently close any account where the minimum age requirement is not satisfied.

2.2 You represent and warrant that your use of the jom888 platform does not violate any law or regulation applicable in your jurisdiction. It is your sole responsibility to determine whether your use of online gambling services is lawful in your country, state, or territory of residence. jom888 does not provide legal advice and makes no representations regarding the legality of its services in any particular jurisdiction.

2.3 You must not register or use a jom888 account if you have been self-excluded from gambling services through jom888 or any affiliated platform, or if you are knowingly a compulsive or problem gambler.

2.4 Employees, contractors, agents, and immediate family members of jom888 and its affiliated entities, payment processors, and game software providers are prohibited from holding Member accounts or participating in real-money gameplay.

3. Account Registration and Management

3.1 To access real-money gaming features on jom888, you must register a Member account by providing accurate, current, and complete information as requested during the registration process, including but not limited to: your full legal name, date of birth, email address, and mobile phone number.

3.2 Each individual may register and maintain only one (1) active jom888 account. The registration of multiple accounts by the same individual ("duplicate accounts") is strictly prohibited. jom888 reserves the right to suspend all duplicate accounts and, at its sole discretion, to forfeit any balances held therein.

3.3 You are solely responsible for maintaining the security and confidentiality of your account login credentials, including your username and password. You must not disclose your credentials to any third party. jom888 will not be liable for any loss or damage arising from your failure to comply with this obligation.

3.4 You must notify jom888 immediately if you become aware of, or have reasonable grounds to suspect, any unauthorised access to or use of your account. Contact jom888 support at [email protected] for urgent account matters.

3.5 jom888 reserves the right to request Know Your Customer (KYC) documentation from any Member at any time, including but not limited to: government-issued photo identification, proof of residential address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe specified may result in account suspension and withholding of withdrawals.

3.6 jom888 reserves the right to close or suspend any Member account at its sole discretion, including but not limited to circumstances involving suspected fraud, bonus abuse, chargebacks, money laundering, or violation of these Terms.

4. Deposits and Withdrawals

4.1 jom888 accepts deposits via the payment methods listed on the platform at the time of the transaction, including but not limited to Touch 'n Go eWallet, Boost, GrabPay, DuitNow / FPX, Maybank2u, CIMB Clicks, Public Bank online banking, and credit/debit cards. Accepted methods and processing times are subject to change without prior notice.

4.2 The minimum deposit amount is RM30 unless otherwise stated for a specific payment method or promotional offer. Maximum deposit limits may apply and will be communicated on the deposit page.

4.3 All funds deposited into your jom888 account must originate from a payment method registered in your own name. Deposits from third-party payment sources are strictly prohibited. jom888 reserves the right to reverse any deposit it reasonably believes originates from a third-party source.

4.4 Withdrawal requests are subject to identity verification (KYC) completion. jom888 will endeavour to process approved withdrawals within the timeframes communicated on the withdrawals page, but reserves the right to extend processing times for compliance review purposes.

4.5 jom888 reserves the right to impose a maximum withdrawal limit per transaction or per time period. These limits will be communicated to the Member as applicable.

4.6 Withdrawals must ordinarily be made to the same payment method used for the Member's most recent deposit, subject to jom888's operational discretion and applicable compliance requirements.

4.7 jom888 does not charge fees for standard deposits or withdrawals; however, third-party payment processors may impose their own transaction fees. Members are responsible for any such fees.

5. Bonuses and Promotions

5.1 jom888 may from time to time offer bonuses, free spins, cashback credits, and other promotional incentives to registered Members, subject to individual promotion terms and conditions published at the time of the offer.

5.2 All bonuses are subject to wagering requirements. Unless otherwise specified in the promotion terms, bonus funds must be wagered a minimum number of times before they or any associated winnings become eligible for withdrawal. Specific wagering requirements will be stated clearly in each promotion's terms.

5.3 Bonuses are intended for recreational use only. jom888 reserves the right to withhold or confiscate bonus funds and any winnings derived therefrom where it determines, in its sole discretion, that bonus abuse, arbitrage, or exploitation of promotional conditions has occurred.

5.4 Bonuses may not be transferred between accounts. Multiple accounts or coordinated account activity for the purpose of accumulating promotional benefits is a form of abuse and will result in account suspension.

5.5 jom888 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to applicable regulatory requirements.

6. Gaming Rules

6.1 All games on the jom888 platform are governed by their individual game rules, which are available within each game interface. In the event of a conflict between game-specific rules and these Terms, these Terms shall prevail.

6.2 All RNG-based (Random Number Generator) games on jom888 use independently certified random number generation technology. Live dealer game outcomes are determined by real-time physical events conducted by certified live dealers operating under anti-collusion protocols.

6.3 In the event of a technical malfunction, disconnection, or error during gameplay, jom888's system records shall be the final authority on the outcome of any wager. jom888 shall not be liable for bets voided or losses incurred due to system errors outside its reasonable control.

6.4 jom888 reserves the right to void any wager placed after the official start of an event or game round where the outcome could reasonably be known at the time of placing the wager ("late betting"). This applies particularly to the sportsbook and live dealer sections.

6.5 Maximum bet limits apply across all game types. These limits are displayed within each game interface and may be adjusted by jom888 at any time. Wagers placed in excess of published maximums may be partially voided at jom888's discretion.

7. Prohibited Conduct

The following activities are strictly prohibited on the jom888 platform and constitute grounds for immediate account suspension, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Registering more than one account, or registering on behalf of a third party;
• Providing false or misleading information during registration or verification;
• Using the platform for any money laundering, terrorist financing, or other criminal purpose;
• Using automated tools, bots, scripts, or artificial intelligence to interact with the platform;
• Exploiting software bugs, errors, or vulnerabilities for financial gain (must be reported to jom888 immediately upon discovery);
• Colluding with other players, live dealers, or jom888 staff to gain an unfair advantage;
• Engaging in charge-backs or payment reversals after wagering funds;
• Using payment methods that do not belong to you or are not registered in your name;
• Any form of harassment, threats, or abusive communication directed at jom888 staff or other Members.

8. Responsible Gaming

8.1 jom888 is committed to the promotion of responsible gambling. We provide a suite of responsible gaming tools accessible from within every Member account, including: deposit limits, loss limits, session time reminders, and self-exclusion (temporary or permanent).

8.2 Self-exclusion requests made through the jom888 platform take effect immediately upon confirmation. During a self-exclusion period, you will not be permitted to log in to or access your account, and jom888 will take reasonable steps to ensure you do not receive promotional communications.

8.3 If you believe you or someone you know may have a gambling problem, we encourage you to seek professional support. Information on responsible gaming support resources is available on the Responsible Gaming page.

8.4 jom888 strictly prohibits gambling by anyone under the age of 21. The Company co-operates with parental control software providers and encourages parents and guardians to make use of such tools.

9. Intellectual Property

9.1 All content on the jom888 platform, including but not limited to text, graphics, logos, game interfaces, software, databases, and all associated intellectual property rights, is owned by or licensed to jom888 and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jom888 platform solely for personal entertainment purposes. This licence does not include any right to reproduce, distribute, publicly display, modify, reverse-engineer, or create derivative works from any jom888 content.

10. Limitation of Liability

10.1 To the maximum extent permitted by applicable law, jom888 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the jom888 platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

10.2 jom888's total aggregate liability to you arising from or in connection with these Terms or your use of the platform, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by you into your jom888 account in the twelve (12) months preceding the event giving rise to the claim.

10.3 jom888 does not warrant that the platform will be error-free, uninterrupted, or free from viruses or other harmful components. Access to and use of the platform is at your own risk.

11. Privacy

11.1 jom888 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, storage, processing, and use of your personal information as described in the Privacy Policy.

11.2 jom888 implements industry-standard security measures, including SSL/TLS encryption, to protect personal data transmitted through the platform. However, no transmission over the internet is entirely secure, and you acknowledge the inherent risks involved.

12. Amendments

12.1 jom888 reserves the right to amend these Terms at any time. The most current version will always be published at jom888.win/terms-conditions. The date of the most recent amendment will be indicated at the top of the page.

12.2 Your continued use of the jom888 platform after any amendment takes effect constitutes your binding acceptance of the revised Terms. If you do not accept the revised Terms, you must immediately cease using the platform and may request account closure.

13. Governing Law and Dispute Resolution

13.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international gaming authority regulations and the general principles of commercial law.

13.2 In the event of a dispute between you and jom888 regarding a game outcome, account matter, or these Terms, you should first contact jom888 support and allow a reasonable period for the matter to be investigated and resolved. jom888 endeavours to resolve disputes within fourteen (14) business days of receiving a formal complaint.

13.3 If a dispute cannot be resolved through the jom888 internal complaints procedure, you may be entitled to escalate the matter through the dispute resolution processes prescribed by the applicable gaming authority. Details of the relevant authority are available on the platform.

14. Contact Information

For questions, complaints, or general enquiries regarding these Terms & Conditions, please contact the jom888 support team. Support is available 24 hours a day, 7 days a week.

Support Email: [email protected] (plain text — do not send sensitive financial data by email)

Platform: jom888.win

These Terms & Conditions were last reviewed and updated on 1 June 2026. All previous versions are superseded by this document. jom888 reserves all rights not expressly granted herein.